Early Morning Seasonal Freight Associate

Five Below • Whitestown, IN

1d • Onsite

About The Position

The Early Morning Seasonal Freight Associate supports store operations by assisting customers, promoting products and store events, communicating customer and merchandise needs to management, and helping the team meet company goals. The role involves operating registers and other devices, handling and stocking merchandise, moving throughout the sales floor and stock room, and following merchandise layouts, schedules, and operating procedures. The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts; travel may be required as needed.
• Comfortable using technology such as computers, cash registers, hand-held devices, and mobile devices, or willing to learn.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Able to frequently ascend and descend ladders.
• Able to frequently kneel, bend, twist, and stoop.
• Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Able to identify and discern email and printed instructions.
• Able to remain in a stationary, upright position for 80% of the time.

Responsibilities

• Greet and promptly assist customers, including handling interactions with multiple customers efficiently.
• Assess customer needs, share product knowledge, answer questions, direct customers to merchandise, and offer recommendations.
• Engage in suggestive selling and stay informed about product availability.
• Inform customers about store events, promotions, and special activities.
• Address customer concerns using product knowledge and offer alternative solutions, seeking exchanges instead of returns when possible.
• Communicate merchandise restocking needs, service requirements, and customer feedback to management in a timely manner.
• Collaborate with the team to support store and company goals and contribute to a positive work environment.
• Operate cash registers, computers, hand-held devices, phones, walkies, and mobile devices.
• Move merchandise and retrieve and put away stock, including using ladders as needed.
• Follow merchandise layout instructions, associate schedules, and standard operating procedures.

Benefits

• The job posting directs applicants to Five Below's benefits site for information about health coverage and financial and personal wellness support; specific benefit offerings are not listed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed