Sales Associate - AutoNation Chevrolet North Richland Hills

AutoNation • North Richland Hills, TX

5d

About The Position

The e-Commerce Sales Associate interacts with customers online, over the phone, and in person to guide them through vehicle purchases in a no-haggle sales environment. The role includes responding to leads promptly, answering questions, providing information, and helping customers move from online or phone contact to an in-store experience.

The associate helps customers select vehicles, discusses terms and payment options to fit their lifestyles and budgets, and closes sales. The role also involves delivering an exceptional experience before and after purchase, following up to support customer satisfaction and loyalty, and helping transition customers to the Service department.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver's license and an acceptable, safe driving record.

Nice To Haves

• Prior sales experience, preferably in retail.
• Strong communication and interpersonal skills.
• A desire to help people and exceed expectations.

Responsibilities

• Respond to customer leads in a timely manner.
• Answer customer questions and provide vehicle and purchase information.
• Guide customers from online and phone contact to an in-store experience.
• Help customers select vehicles and discuss terms and payment options that meet their needs and budgets.
• Close vehicle sales.
• Follow up with customers after purchase to ensure satisfaction and encourage loyalty.
• Help transition customers to the Service department to support their ownership experience.
• Set and achieve targeted goals.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to offers and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED