E-Commerce Key Account Manager

Henkel groupMississauga, ON
Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

  • Bachelor degree in Business, Marketing or related field.
  • Proven experience in eCommerce management, particularly within Amazon Vendor Central, with a strong track record of driving sales and optimizing brand performance.
  • Strong analytical skills with the ability to interpret data, identify trends, and develop actionable strategies to enhance sales and brand visibility.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders, including Amazon Vendor Managers and internal cross-functional teams.
  • Proficiency in SEO, content creation, and digital marketing strategies to optimize product listings and improve search rankings.
  • Experience in managing AMS & DSP advertising campaigns, including collaboration with agencies to develop and execute strategies that drive traffic and sales.
  • Solid understanding of inventory management, pricing strategies, and promotional planning within an eCommerce environment.
  • Ability to work independently and manage multiple projects simultaneously.
  • Strong problem-solving skills and a proactive approach to identifying and capitalizing on new growth opportunities.

Responsibilities

  • Develop and implement sales strategies to achieve and exceed sales targets on Amazon.ca for assigned brands.
  • Manage day-to-day operations on Amazon Vendor Central, including product listings, inventory management, and pricing.
  • Optimize product listings for search and conversion, ensuring best practices in SEO and content creation are followed.
  • Collaborate with internal teams such as marketing, supply chain, and finance to align on promotional activities and ensure effective execution.
  • Monitor and analyze sales performance metrics to track progress, identify trends, and develop actionable insights.
  • Build and maintain strong relationships with Amazon Vendor Managers to resolve issues, and drive brand visibility.
  • Partner with external agencies to develop and execute AMS & DSP advertising strategies, optimizing campaigns to drive traffic, conversions, and sales growth.
  • Identify new growth opportunities and develop plans to capitalize on these opportunities using data-driven insights.

Benefits

  • Health Insurance: comprehensive medical, dental, and vision plans starting on day 1
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role)
  • Financial: Savings Plan matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, and service awards
  • Family Support: 15 week maternity top up plan and 12 week gender neutral parental leave (top up for non birth parent), fertility support, Employee and Family Assistance program, and scholarships
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement
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