e-Billing Specialist

Benesch Law • Chicago, IL

12d • $67,000 - $87,000 • Hybrid

About The Position

Benesch is hiring an e-Billing Specialist for its Chicago office. The position is hybrid and offers work-from-home flexibility. The specialist processes computerized billing from inception through final product, including narrative edits and transfers, unbilled write-offs, and distribution of month-end prebills and reports for specific timekeepers. The work must be completed accurately and on time. The role involves monitoring e-billing submissions and rejections, resolving billing issues, handling appeals, reviewing invoices for outside counsel guideline requirements, and entering rates and accruals in different systems. The specialist works with the billing and collections team and communicates with firm personnel and external contacts while maintaining a high level of customer service. Confidential documents and information must be kept confidential.

Requirements

• High school diploma.
• At least 3 years of relevant client billing experience.
• Typing speed of 60 words per minute.
• Ability to use a 10-key machine by touch.
• Proficiency in Excel and Word.
• Understanding of e-invoicing systems.
• Excellent customer service attitude.
• Flexibility to work overtime as necessary.

Nice To Haves

• Aderant experience.
• BillBlast experience.
• Knowledge of InTapp Time, Chrome River Expense Reporting, Elite WebView, Interaction, Cisco Telephone System, AskCody Meeting, iManage, or SharePoint.

Responsibilities

• Understand the billing process and procedures from start to finish.
• Understand multiple e-billing sites and their requirements.
• Monitor BillBlast and e-billing systems for submissions and rejections.
• Work with the billing and collections team to resolve e-billing issues.
• Communicate promptly and appropriately with BFCA personnel and external contacts, maintaining a high level of customer service.
• Process and follow up on appeals as needed.
• Review invoices for outside counsel guideline requirements.
• Enter rates and accruals into different systems.
• Problem-solve and think critically.
• Work independently and as part of a team.
• Maintain the confidentiality of documents and information.
• Perform other duties as assigned.

Benefits

• Hybrid schedule with work-from-home flexibility.
• Career development and growth.
• Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED