E-Billing Coordinator

BakerHostetler Career•Cleveland, OH

7d•Remote

About The Position

The E-Billing Coordinator is a non-exempt remote position in the Finance/Accounting department, available in any of the company’s offices, and reports to the E-Billing Manager. The role is responsible for timely and successful processing of timekeeper rate submissions and new matter originations within e-billing sites. The Coordinator works closely with e-billing specialists to ensure rates are correctly uploaded and approved by clients before invoices are submitted. The position requires an associate degree in Accounting, Finance, Business Administration, or a related field, and at least three years of e-billing experience. An equivalent combination of relevant education and experience may be considered. The role requires strong client service, communication, organizational, planning, prioritization, and follow-up skills; attention to detail; discretion with confidential information; and proficiency with Microsoft Office, including Word, Outlook, and Excel. Extensive electronic billing experience and familiarity with multiple law firm e-billing vendor systems are desired, while knowledge of Elite software is highly desirable. The expected annual salary range is $65,000–$80,000. The salary offered depends on factors including experience, education, training, geographic location, and relevant skills. The employer offers competitive pay and benefits and a collegial, respectful work environment.

Requirements

Associate degree in Accounting, Finance, Business Administration, or a related field; an equivalent combination of relevant education and experience may be considered.
At least three years of e-billing experience.
Strong client service approach and team orientation.
Ability to speak effectively and respond to common inquiries or complaints from clients and internal professional and support staff.
Interpersonal communication skills to maintain effective relationships with partners, attorneys, clients, and staff, and to demonstrate responsiveness, diplomacy, and professionalism.
Proficiency in Microsoft Office Suite, including Word and Outlook, and strong working knowledge of Excel.
Ability to learn new software applications.
General knowledge of accounting principles and internal control concepts.
Ability to perform arithmetic with whole numbers, common fractions, and decimals, and apply fractions, percentages, ratios, probability, statistical inference, and proportions to practical situations.
Ability to multitask, remain detail-oriented, and use strong follow-up methods.
Excellent organizational and planning skills, including the ability to prioritize multiple tasks and projects to meet deadlines.
Ability to exercise discretion with confidential and sensitive information.

Nice To Haves

Experience in a large law firm or comparable professional services environment.
Extensive electronic billing experience.
Familiarity with multiple law firm e-billing vendor systems, such as Legal Tracker, CounselLink, and T360.
Knowledge of Elite software.

Responsibilities

Ensure approved firm rates are successfully uploaded to clients’ e-billing sites.
Use new matter reports to request that matters be opened within client sites.
Submit applicable write-offs through the workflow portal with approval.
Handle accruals, status reports, and budgets.
Prepare ACH forms and document setups.
Assist with appeals outside of insurance.
Submit e-billing vendor invoices for payment.
Perform other duties as requested and assigned.

Benefits

Competitive salaries and a performance bonus program.
Group health, dental, and vision insurance, with multiple plan options and benefit levels.
Same-sex domestic partner coverage.
Pre-tax premiums.
Coverage beginning on the date of hire.
Group term life and accidental death and dismemberment insurance.
Voluntary supplemental group universal life insurance.
Voluntary accident insurance for employees and their families.
Long-term care insurance.
Short-term disability benefits.
Long-term disability benefits.
Pre-tax benefit programs, including dependent care, health care reimbursement, and transit or qualified parking benefits in most cities.
Retirement program, including a voluntary 401(k) plan.
Collegial and respectful work environment.