E-Billing Coordinator

BakerHostetler•Cleveland, OH

8d•$65,000 - $80,000•Remote

About The Position

The E-Billing Coordinator is a non-exempt remote position in the Finance/Accounting department and reports to the E-Billing Manager. The role is responsible for timely and successful processing of timekeeper rate submissions and new matter originations within e-billing sites. The coordinator works closely with e-billing specialists to ensure rates are correctly uploaded and approved by clients before invoices are submitted. The position also handles client-site rate uploads, matter-opening requests, approved write-offs, accruals, status reports, budgets, ACH forms, document setups, appeals outside of insurance, and e-billing vendor invoices for payment. Other duties may be assigned.

Requirements

Associate degree in Accounting, Finance, Business Administration, or a related field required; an equivalent combination of relevant education and experience may be considered.
At least three years of e-billing experience required.
Strong client-service approach and team orientation.
Ability to communicate effectively and respond to common inquiries or complaints from clients and internal professional and support staff.
Interpersonal communication skills to maintain effective relationships with partners, attorneys, clients, and staff, demonstrating responsiveness, diplomacy, and professionalism.
Proficiency in Microsoft Office Suite, including Word and Outlook, and strong working knowledge of Excel.
General knowledge of accounting principles and internal control concepts.
Ability to perform arithmetic with whole numbers, fractions, and decimals and apply mathematical concepts such as percentages, ratios, probability, statistical inference, and proportions to practical situations.
Ability to multitask, pay attention to detail, and follow up effectively.
Excellent organizational and planning skills, including the ability to prioritize multiple tasks and projects to meet deadlines.
Ability to exercise discretion with confidential and sensitive information.

Nice To Haves

Experience in a large law firm or comparable professional services environment.
Extensive electronic billing experience and familiarity with multiple law firm e-billing vendor systems, such as Legal Tracker, CounselLink, and T360.
Knowledge of Elite software.
Aptitude for learning new software applications.

Responsibilities

Ensure approved firm rates are uploaded successfully to clients’ e-billing sites.
Use new matter reports to request that matters be opened within client sites.
Submit applicable write-offs with approval through the workflow portal.
Handle accruals, status reports, and budgets.
Handle ACH forms and document setups.
Assist with appeals outside of insurance.
Submit e-billing vendor invoices for payment.
Perform other duties as requested and assigned.

Benefits

Competitive salaries and a performance bonus program.
Group health, dental, and vision insurance.
Multiple plan options and various benefit levels.
Same-sex domestic partner coverage.
Pre-tax premiums and coverage beginning on the date of hire.
Group term life and accidental death and dismemberment insurance.
Voluntary supplemental group universal life insurance.
Voluntary accident insurance for employees and their families.
Long-term care insurance.
Short-term disability benefits.
Long-term disability benefits.
Pre-tax benefit programs, including dependent care, health care reimbursement, and transit or qualified parking benefits in most cities.
Retirement program, including a voluntary 401(k) plan.
Collegial and respectful work environment.