e-Billing Specialist
About The Position
Benesch is hiring an e-Billing Specialist for its Cleveland office. The position is hybrid and offers work-from-home flexibility. The e-Billing Specialist processes computerized billing from inception through final product, including narrative edits and transfers, unbilled write-offs, and distribution of month-end prebills and reports for specific timekeepers. Work must be accurate and timely. The role involves monitoring e-billing systems, resolving billing issues, communicating with internal and external contacts, and helping support the financial success of the firm. The position requires maintaining the confidentiality of documents and information obtained through employment. The salary range is $62,000 to $82,000. Full-time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Requirements
- High school diploma.
- At least 3 years of relevant client billing experience.
- Typing speed of 60 words per minute.
- Ability to use a 10-key machine by touch.
- Proficiency in Excel and Word.
- Understanding of e-invoicing systems.
- Excellent customer service attitude.
- Ability to problem-solve and think critically.
- Ability to work independently and as part of a team.
- Flexibility to work overtime as necessary.
Nice To Haves
- Aderant experience.
- BillBlast experience.
- Knowledge of InTapp Time, Chrome River Expense Reporting, Elite WebView, Interaction, Cisco Telephone System, AskCody Meeting, iManage, or SharePoint.
Responsibilities
- Understand and follow the billing process and procedures from start to finish.
- Understand the requirements of multiple e-billing sites.
- Monitor Billblast and e-billing systems for submissions and rejections.
- Work with the billing and collections team to resolve e-billing issues.
- Communicate properly and promptly with BFCA personnel and external contacts, maintaining a high level of customer service.
- Process and follow up on appeals as needed.
- Review invoices for OCG requirements.
- Enter rates and accruals into different systems.
- Maintain confidentiality of documents and information.
- Perform other duties as assigned.
Benefits
- Hybrid schedule with work-from-home flexibility.
- Career development and growth.
- A comprehensive benefits package.
- Eligibility for a discretionary bonus for full-time positions.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
