Dutch Speaking Solutions Consultant - Work In Sofia, Bulgaria

Mercier Consultancy Group

1d • Onsite

About The Position

Mercier Consultancy Group is seeking a highly motivated professional for their Dutch Speaking Solutions Consultant position in Bulgaria. This role is within the Customer Support Services industry and allows the candidate to leverage their linguistic skills to provide top-tier assistance. It is described as one of the most sought-after Dutch-speaking jobs currently available in Eastern Europe.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to communicate within our global corporate environment.
• Previous experience in the Customer Support Services industry is considered a significant asset.
• Exceptional problem-solving skills and a solution-oriented mindset.
• Willingness to relocate for this exciting Dutch Speaking Solutions Consultant position in Bulgaria.

Responsibilities

• Provide expert, high-quality resolution to customer inquiries via phone, email, and live chat.
• Maintain a deep understanding of service policies to provide accurate solutions within the Customer Support Services sector.
• Build and nurture positive relationships with Dutch-speaking clients by delivering professional and empathetic support.
• Document all interactions accurately within the internal database to ensure seamless service continuity.
• Collaborate with international teams to enhance the overall customer journey and service standards.
• Consistently meet individual and team performance metrics to maximize client satisfaction.
• Proactively identify and report recurring technical or service issues to management.

Benefits

• Competitive Monthly Salary with a transparent career progression path.
• Fully Paid Training to ensure your success in the role.
• Comprehensive Health Insurance and wellness benefits.
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new life in Bulgaria.
• Attractive Monthly Performance Bonus schemes.
• Access to exclusive jobs in Bulgaria within a dynamic and international community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed