About The Position

Mercier Consultancy Group is seeking a Dutch-speaking Logistics & Delivery Advisor to work in Bulgaria. The role supports clients with logistics and delivery inquiries and involves coordination with internal supply chain teams to resolve shipment issues, provide delivery updates, and maintain accurate logistics documentation. It offers an opportunity to build a career in the Logistics & Supply Chain industry while relocating to Bulgaria, with relocation support provided.

Requirements

  • Native or fluent Dutch, spoken and written.
  • Professional proficiency in English for inter-departmental communication.
  • Genuine interest in the Logistics & Supply Chain sector.
  • Excellent problem-solving skills and attention to detail.
  • Strong customer service mindset for handling delivery matters.
  • Valid EU passport (mandatory).

Responsibilities

  • Act as the primary point of contact for Dutch-speaking clients and manage end-to-end logistics and delivery inquiries.
  • Coordinate with internal supply chain departments to support timely dispatch and resolve shipment issues.
  • Monitor delivery tracking systems and provide proactive customer updates.
  • Resolve delivery discrepancies and logistical challenges professionally and accurately.
  • Maintain accurate documentation in the company’s logistics database.
  • Support continuous improvement initiatives to enhance regional supply chain operations.
  • Collaborate with cross-functional teams to improve communication and delivery timelines.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Free relocation concierge support with documentation, accommodation, and settling in.
  • Monthly performance bonus.
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