Dutch Speaking Fraud Investigator - Work In Sofia, Bulgaria

Patrique Mercier Recruitment FR
•Onsite

About The Position

Mercier Consultancy Group is seeking a Dutch-speaking Fraud Investigator to join a banking institution in Sofia, Bulgaria. The role involves investigating suspicious banking activity, reducing financial risk, communicating with Dutch-speaking clients, and supporting the integrity of banking services. The position is on-site in Sofia and includes relocation support and training. The employer describes Sofia as a vibrant capital with historical charm and modern European living. The role also involves working with cross-functional teams to improve fraud detection and reporting processes.

Requirements

  • Native or fluent Dutch, spoken and written.
  • Professional proficiency in English.
  • Strong analytical, investigative, and problem-solving skills, with attention to detail.
  • Ability to relocate and work on-site in Sofia, Bulgaria.

Nice To Haves

  • Previous experience in banking or financial services is highly preferred.

Responsibilities

  • Analyze banking transactions to identify potential fraudulent activity and mitigate financial risk.
  • Investigate suspicious accounts using detection software and internal banking protocols.
  • Communicate with clients in Dutch to verify transaction details and resolve security concerns.
  • Document investigated cases and maintain audit trails for regulatory compliance.
  • Collaborate with cross-functional teams to improve fraud detection algorithms and reporting processes.
  • Stay updated on emerging fraud trends and financial crime patterns.
  • Support complex disputes and provide service to Dutch-speaking stakeholders.

Benefits

  • Competitive monthly salary.
  • Fully paid training.
  • Health insurance.
  • Fully paid relocation package, including flight, transfer, and hotel.
  • Relocation concierge support with documentation, accommodation, and settling in.
  • Monthly performance bonus.
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