Dual Rate Table Games Dealer
About The Position
Table Games Dual-Rate Supervisors are CRCR Ambassadors who take personal ownership to ensure actions are in the best interest of the business. They deliver exceptional Guest service while proficiently dealing assigned games and, when not dealing, supporting the supervision of Dealers and daily pit operations. The role supports game integrity, regulatory compliance, Team Member performance, and the overall success of Casino operations. The position requires transitioning between dealing and supervisory responsibilities according to operational needs. It involves dealing games such as blackjack, poker variants, or baccarat; supporting assigned gaming sections; safeguarding game security and CRCR assets; and maintaining compliance with departmental policies, procedures, and Minimum Internal Control Standards. The role also includes completing required gaming and player documentation, addressing concerns through the proper Chain of Command, and participating in training and development activities.
Requirements
- Must be at least 21 years of age.
- High school diploma, GED, or High School Equivalency Certificate.
- Strong mathematical aptitude and manual dexterity to handle cards, chips, and gaming equipment precisely.
- Prior experience as a Dealer, Lead, or Dual-Rate.
- Familiarity with multiple Casino games, rules, and procedures.
- Strong communication, listening, and interpersonal skills.
- Ability to multitask and remain composed in a fast-paced gaming environment.
- Ability to work independently while supporting overall team success.
- Professionalism, honesty, and integrity in all interactions.
Responsibilities
- Provide exceptional Guest service while maintaining a positive attitude.
- Promote the Players Club loyalty program to Guests.
- Engage with players professionally, explain game rules, and maintain a positive and entertaining atmosphere.
- Deal and manage Casino games such as blackjack, poker variants, or baccarat according to established rules and procedures.
- Exchange currency for gaming chips and ensure wagers stay within designated table limits.
- Pay winning wagers and collect losing wagers while safeguarding game integrity and security.
- Make prompt, sound decisions and manage multiple tasks in fast-paced or high-pressure situations.
- Support supervision of assigned gaming sections when acting in a supervisory capacity.
- Oversee activities in the assigned gaming section to ensure proper game operation and adherence to departmental standards.
- Observe Dealers, games, and players to uphold game security and protect CRCR assets.
- Enforce compliance with gaming policies, rules, and procedures.
- Assess situations, anticipate potential issues, and implement effective solutions.
- Validate and present jackpots and promotional prizes according to established procedures.
- Record table drop and monitor player outcomes, including table wins and losses.
- Identify and correct game-related errors using sound judgment.
- Manage chip inventory across assigned tables and determine the need for fills, credits, or adjustments.
- Comply with Title 31 requirements and complete applicable documentation, including Title 31 and multiple-transaction logs.
- Complete accurate player ratings and required departmental documentation.
- Assist in resolving Guest and Team Member concerns through proper Chain of Command communication.
- Assign and direct Dealer work when functioning in a supervisory role.
- Participate in required training, meetings, and departmental development activities.
- Maintain working knowledge of departmental policies, procedures, and Minimum Internal Control Standards.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
