Dual Rate Bartender
About The Position
The Dual Rate Bartender operates in a dual capacity at Catawba Two Kings Casino. Depending on operational needs and scheduling, the employee performs duties as a Bartender, Beverage Technician, or Beverage Server. This frontline team member delivers exceptional beverage service and helps ensure a safe, engaging guest experience in compliance with company policies, health regulations, alcohol service laws, Tribal Gaming regulations, and North Carolina ABC laws. As a Bartender, the employee prepares and serves alcoholic and non-alcoholic drinks, provides attentive guest service, monitors for overconsumption, checks identification, processes cash, credit card, and player comp transactions, maintains the bar, and coordinates with cocktail servers and barbacks. As a Beverage Server, the employee greets guests, takes and enters orders, delivers beverages on trays, handles payments, maintains an accurate bank, circulates through assigned workstations, and follows liquor liability laws. As a Beverage Technician, the employee oversees the daily functionality, calibration, and pour accuracy of Easy Bar and Smart Bar automated dispensing systems; maintains equipment and beverage storage; prepares batch cocktails and mixers; manages quality control and inventory; and supports beverage staff during busy periods. The position requires a flexible schedule, including weekends, holidays, and day, swing, and night shifts. The employee must be able to obtain a Catawba Gaming License. Native American Indian preference applies to this position.
Requirements
- At least 1 year of bartending experience in a high-volume environment.
- High school diploma or equivalent.
- Computer literacy, basic math skills, and familiarity with POS systems.
- Excellent written and verbal communication skills.
- Ability to lead and delegate effectively.
- Flexible availability, including weekends, holidays, and day, swing, and night shifts.
- Ability to obtain a Catawba Gaming License.
- Ability to occasionally lift and/or move up to 30 pounds.
- Native American Indian preference applies to this position.
Nice To Haves
- Familiarity with Agilysys InfoGenesis POS systems.
Responsibilities
- Prepare and serve a wide variety of alcoholic and non-alcoholic drinks quickly and accurately.
- Provide friendly, prompt, attentive service and monitor guest behavior for overconsumption.
- Check guest identification to confirm legal drinking age and follow responsible beverage service policies.
- Handle cash, credit card, and player comp transactions accurately using POS systems.
- Maintain bar cleanliness and organization, including glassware, tools, and stock.
- Coordinate with cocktail servers and barbacks to support smooth operations.
- Greet guests on the gaming floor and in beverage outlets in a friendly, courteous, and timely manner.
- Receive beverage orders, communicate specials, and enter orders into the POS system for bartenders.
- Carry and balance full beverage trays and deliver orders to guests.
- Prepare charges, accept payments, and maintain an accurate bank.
- Circulate through assigned workstations, respond to guest needs, and complete side work.
- Follow liquor liability laws, including the Dram Shop Act, to prevent service to intoxicated guests.
- Oversee daily functionality and calibration of Easy Bar and Smart Bar automated beverage dispensing systems and conduct routine pour accuracy checks.
- Clean, stock, and maintain automated systems, liquor rooms, and storage cabinets; troubleshoot minor technical issues and monitor keg systems.
- Prepare batch cocktails in kegs, bourbon barrel-aged cocktails, and house-made mixers according to standardized recipes and par levels.
- Manage quality control, inventory counts, FIFO stock rotation, and warehouse replenishment for beverage products and supplies.
- Support bartenders and beverage servers during peak periods by replenishing supplies, clearing trash, and cleaning spills.
- Follow alcohol handling, sanitation, safety, Tribal Gaming, and North Carolina ABC requirements.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
