Dual-Rate Dealer

Ameristar Casino Hotel Vicksburg • Vicksburg, MS

2h

About The Position

The Dual-Rate Dealer provides fast, accurate, personalized service to casino guests while conducting assigned games according to established procedures. The role requires maintaining knowledge of games and other property activities, protecting games, ensuring an appropriate pace, and complying with company policies, state gaming regulations, and internal controls. The dealer also handles table openings and closings, verifies cheques for fills and credits, and ensures payouts are made quickly and accurately. The position requires availability for any shift or hours, including nights, weekends, holidays, and overtime.

Requirements

• High school diploma or equivalent.
• Completion of Dealer School or six months of dealer experience with at least two high-volume main games, such as Blackjack, Craps, or Roulette.
• Strong verbal communication skills and fluency and literacy in English.
• Ability to maintain confidentiality and professionalism.
• Knowledge of applicable state gaming laws and regulations.
• Excellent customer service and interpersonal skills.
• Ability to maintain high energy and take a proactive, strategic approach to dealing with issues.
• Ability to collaborate and communicate effectively with team members at all organizational levels.
• Highly organized and detail oriented.
• Ability to accurately add, subtract, multiply, and divide to figure payoffs.
• Availability to work any shift or hours, including nights, weekends, holidays, and overtime.

Responsibilities

• Follow departmental and property policies and procedures regarding guest service standards.
• Acknowledge, greet, and converse in English with guests; offer assistance and information to people showing an interest in gaming.
• Provide fast, flawless, personalized service to players.
• Build and maintain rapport with guests.
• Maintain knowledge of all aspects of the games dealt.
• Comply with company and departmental policies and procedures, state gaming regulations, and internal controls.
• Conduct assigned games according to established procedures.
• Ensure appropriate game protection and game pace for all players.
• Learn about the property’s other gaming, entertainment, and service activities to provide accurate information and enhance the guest experience.
• Ensure payouts are made quickly and accurately.
• Fill and credit tables by verifying cheques.
• Open and close tables according to established guidelines and procedures.
• Perform other related and compatible duties as assigned.
• Maintain strict confidentiality in company matters.

Benefits

• Wellness programs supporting team members’ financial, physical, and mental well-being.
• Day-one medical coverage (may vary by position).
• 401(k) matching (may vary by position).
• Annual performance bonus (may vary by position).
• Paid time off earned according to local policy, increasing with length of employment.
• Career growth support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED