DRUG-GEN MDSE/ASST DEPT LEADER

The Kroger Co.•North Little Rock, AR

About The Position

Direct and supervise the functions, duties, and activities of the Drug/GM department while supporting its day-to-day operations. Create an outstanding customer experience through exceptional service and maintain a safe, clean environment. Achieve department sales and profit goals, monitor quality assurance standards, and uphold the company's Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety. Develop associates, coordinate department scheduling and promotions, manage inventory and expenses, and collaborate with store management to review department performance.

Requirements

Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Effective communication skills.

Nice To Haves

High school diploma or GED.
Management, Drug/GM, or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create a welcoming environment by answering customer questions and helping customers locate products.
Build and maintain product knowledge, make product suggestions, offer samples, and inform customers about Drug/GM specials.
Promote trust, respect, and teamwork among associates; communicate company, department, and job-specific information and promote Our Brands.
Develop schedules that manage customer volume during operating hours.
Develop associates, establish performance goals, empower associates to meet goals, and participate in performance appraisals.
Follow applicable local, state, and federal laws and company guidelines.
Develop and implement a department business plan, achieve desired results, and monitor and control department expenses.
Understand the store layout and create and execute sales promotions.
Inform and educate associates about current, upcoming, and special in-store promotions; implement the department's promotional plan and stay current with seasonal and other advertisements.
Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
Monitor inventory and stocking conditions and report discrepancies.
Schedule price changes and update shelf tags and promotional signs.
Train associates on inventory, stocking, and Computer Assisted Ordering (CAO); plan, organize, and supervise inventory processes.
Inspect equipment as preventive maintenance and notify the appropriate manager about items needing repair.
Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential job functions with or without reasonable accommodation.