DRUG-GEN MDSE/ASST DEPT LEADER

The Kroger Co.•Lexington, VA

21d

About The Position

The Drug-GM Merchandise Assistant Department Leader directs and supervises the department’s functions and activities while supporting its day-to-day operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, achieving department sales and profit goals, and monitoring quality assurance standards. The leader supports the company’s Customer 1st strategy and models its values of respect, honesty, integrity, diversity, inclusion, and safety. The position develops associates, schedules staffing to meet customer volume, and works with store management on budgets and financial results. It also oversees merchandising, promotions, pricing, inventory, and stocking, while ensuring compliance with applicable laws and company guidelines. The employee must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Ability to handle stressful situations.
Knowledge of basic mathematics, including counting, addition, and subtraction.
Effective communication skills.
Must be able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
Management, Drug-GM, or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create a welcoming customer environment by answering questions about products throughout the store and promoting trust and respect among associates.
Communicate company, department, and job-specific information; encourage teamwork and promote Our Brands to customers.
Develop schedules that manage customer volume during operating hours.
Develop associates, participate in performance appraisals, set department performance goals, and empower associates to meet them.
Follow local, state, and federal laws and company guidelines.
Maintain knowledge of department products, answer questions, make suggestions, offer samples, and inform customers about Drug/GM specials.
Develop and implement a department business plan, achieve desired results, and monitor and control department expenses.
Understand the store layout, locate products, and create and execute sales promotions.
Inform and educate associates about current, upcoming, and special in-store promotions, particularly those affecting Drug/GM.
Implement the department’s promotional plan and stay current with present, future, seasonal, and special advertisements.
Assist store management with the store and department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
Monitor inventory and stocking conditions and note discrepancies.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Train associates on inventory, stocking, and Computer Assisted Ordering (CAO); plan, organize, and supervise the inventory process.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of repair needs.
Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.