Drug-Gen Mdse/Asst Dept Leader

Kroger•Plain City, OH

About The Position

Create an outstanding customer experience through exceptional service, and establish and maintain a safe, clean environment that encourages customers to return. Achieve department sales and profit goals, monitor and control quality assurance standards, direct and supervise the Drug/GM department, and support its day-to-day operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Effective communication skills.

Nice To Haves

High school diploma or GED.
Management, Drug/GM, or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create an environment where customers feel welcome, important, and appreciated by answering questions about products sold throughout the store.
Promote trust and respect among associates, communicate company, department, and job-specific information, and encourage teamwork to achieve company and store goals.
Promote Our Brands to customers.
Develop adequate schedules to manage customer volume during operating hours.
Develop associates in their job performance, participate in performance appraisals, establish department performance goals, and empower associates to meet them.
Adhere to local, state, and federal laws and company guidelines.
Maintain knowledge of department products, answer customer questions, make suggestions, offer samples, and inform customers about Drug/GM specials.
Develop and implement a department business plan, achieve desired results, and monitor and control department expenses.
Understand the store layout, locate products, and create and execute sales promotions.
Inform and educate department associates about current, upcoming, and special in-store promotions, particularly those affecting Drug/GM.
Implement the department's promotional plan and stay current with present, future, seasonal, and special advertisements.
Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
Monitor inventory and stocking conditions and note inventory discrepancies.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Train department associates on inventory, stocking, and Computer Assisted Ordering (CAO); plan, organize, and supervise the inventory process.
Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager when repairs are needed.
Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential job functions with or without reasonable accommodation.