Drug-Gen Mdse/Asst Dept Leader

Kroger•Great Falls, MT

14d

About The Position

The Drug/GM Assistant Department Leader helps direct and supervise the department’s functions and activities while supporting its day-to-day operations. The role aims to create an outstanding customer experience and a safe, clean environment, achieve department sales and profit goals, and maintain established quality assurance standards. The leader supports the Customer 1st strategy and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Effective communication skills.

Nice To Haves

High school diploma or GED.
Management, Drug/GM, or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create a welcoming customer environment by answering questions about products sold throughout the store and promoting trust and respect among associates.
Communicate company, department, and job-specific information to associates; collaborate to promote teamwork and achieve company and store goals; and promote Our Brands.
Develop schedules that appropriately manage customer volume during operating hours.
Develop associates’ job performance, participate in performance appraisals, establish department performance goals, and empower associates to meet them.
Follow local, state, and federal laws and company guidelines.
Maintain knowledge of department products, answer customer questions, make product suggestions, offer samples, and inform customers about Drug/GM specials.
Develop and implement a department business plan, monitor and control expenses, and create and execute sales promotions.
Understand the store layout and locate products; inform and educate department associates about current, upcoming, and special promotions, including seasonal and special ads.
Implement the department’s periodic promotional plan and stay current with present and future promotions.
Assist store management with the store or department budget and profit-and-loss reviews, and take appropriate action based on financial reports.
Monitor inventory and stocking conditions and note discrepancies.
Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
Train associates on inventory, stocking, and Computer Assisted Ordering (CAO); plan, organize, and supervise inventory processes.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager of needed repairs.
Notify management of customer or employee accidents and report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential job functions with or without reasonable accommodation.