DRUG-GEN MDSE/ASST DEPT LEADER

The Kroger Co.•Moab, UT

About The Position

The Drug-GM MDSE/Assistant Department Leader directs and supervises the functions and activities of the Drug/GM department, supports its day-to-day operations, and works to achieve department sales and profit goals while maintaining quality assurance standards. The role helps create a safe, clean, welcoming environment and supports the company’s Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves serving customers, supporting and developing associates, scheduling department coverage, implementing promotions, managing inventory and price changes, monitoring expenses, and assisting store management with budgets and financial reviews. The leader must follow applicable laws and company guidelines and report safety concerns, accidents, and illegal activity to management.

Requirements

Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Effective communication skills.

Nice To Haves

High school diploma or GED.
Management, Drug-GM, or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Create a safe, clean, welcoming environment and provide exceptional customer service, answering questions and making product suggestions.
Direct and supervise Drug/GM department functions and activities, and support day-to-day operations.
Communicate company, department, and job-specific information to associates; encourage teamwork and promote Our Brands.
Develop schedules to manage customer volume during operating hours.
Develop associates, participate in performance appraisals, establish performance goals, and empower associates to meet them.
Maintain knowledge of department products, offer samples, and inform customers about specials.
Develop and implement a department business plan, achieve desired results, and monitor and control department expenses.
Understand store layout, locate products, and create and execute sales promotions.
Educate associates about current, upcoming, and special promotions, and implement the department’s promotional plan.
Assist store management with department budgets and profit-and-loss reviews, and take appropriate action based on financial reports.
Monitor inventory and stocking conditions and note discrepancies.
Schedule price changes and update shelf tags and promotional signs.
Train associates on inventory, stocking, and Computer Assisted Ordering (CAO), and plan, organize, and supervise inventory processes.
Inspect equipment as part of preventive maintenance and notify the appropriate manager about items needing repair.
Report customer or employee accidents, safety risks, issues, and suspected illegal activity—including robbery, theft, or fraud—to store management.
Adhere to local, state, and federal laws and company guidelines.
Perform the essential job functions with or without reasonable accommodation.