Dropship Program Manager

Michaels • Irving, TX

9d

About The Position

The Dropship Program Manager, under the supervision of the eCommerce Merchandising Director, analyzes and executes pricing and promotional tactics and recommends assortment strategies to help meet revenue and margin goals. The role develops and uses analytics tools to identify insights and provide actionable recommendations related to pricing and merchandising. The manager oversees dropship pricing and promotions for Michaels.com and, when launched, Michaels.ca. Success requires strong analytical and creative thinking skills, along with leadership and collaboration to build effective cross-functional relationships with Merchandising, Pricing, and eCommerce Merchandising teams.

Requirements

• Bachelor's degree or equivalent experience.
• At least 6 years of experience in digital merchandising or eCommerce.
• Program management experience.
• Strong analytical skills and proficiency with data analysis tools.
• Experience with eCommerce platforms and merchandising tactics.
• Excellent communication and collaboration skills.
• Ability to thrive in a fast-paced, dynamic environment.

Nice To Haves

• Bachelor's degree in Marketing, Business Administration, or a related field.

Responsibilities

• Manage dropship promotional revenue and margin attainment, which directly impacts total company revenue and margin.
• Identify new marketing ideas that use product assortments, promotions, and special incentives to drive traffic and profitable sales.
• Identify and address dropship profitability issues, working toward steady-state positive Operating Income for the dropship business.
• Develop tools to manage and streamline analysis and pricing processes.
• Manage the ideation, execution, and maintenance of the dropship promotional calendar.
• Present findings to executives, marketing teams, and merchants in weekly or monthly meetings.
• Analyze the online dropship assortment to identify opportunities for eCommerce merchants.
• Synthesize and present competitive intelligence to eCommerce merchants and recommend data-driven ideas based on competitive research.
• Analyze site metrics and related data to identify opportunities to improve merchandising and the customer experience across the site and product categories.
• Co-establish eCommerce revenue and margin forecasts.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Various voluntary insurance options.
• Employee discounts.
• Partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager