Program Manager

Helen of Troy•Marlborough, MA

3d•Hybrid

About The Position

The Program Manager, Wellness manages healthcare and wellness New Product Development (NPD) programs from concept through production. The role supports one or more of the Braun, PUR, Honeywell, and Vicks brands and works with consumer electromechanical products and global teams. The Program Manager assesses technical feasibility, manages budgets and schedules, coordinates suppliers, and identifies and mitigates program risks to keep projects on track. The position collaborates with cross-functional teams in the United States, Europe, and China, using Helen of Troy’s NPD process to plan and execute programs. It also develops and maintains product documentation, specifications, Design History Files, and other records required by applicable regulatory and quality systems. The role is based in Marlborough, Massachusetts, with a hybrid schedule that includes three onsite days, generally Tuesday through Thursday, and remote work options on Mondays and Fridays, subject to business needs. International travel of 15% is required.

Requirements

Bachelor’s degree in mechanical, electrical, or biomedical engineering, or equivalent.
At least 7 years of experience working with consumer goods, medical products, or an equivalent regulated industry.
Demonstrated ability in designing and manufacturing consumer products and/or medical devices.
Good technical knowledge of plastic part design, electronics, firmware, and software as used in consumer products.
Proven program management track record, with strong organizational skills and attention to detail.
Demonstrated ability to deliver programs within budget and schedule constraints in a fast-paced environment.
Ability to manage multiple programs while remaining flexible and adaptable.
Ability to work independently and lead or collaborate with cross-functional global teams to achieve goals.
Ability to collaborate with global vendors, coordinate submittals, track commitments, and oversee quality product delivery.
Strong communication skills, including the ability to provide concise and accurate weekly program status.
Demonstrated troubleshooting ability to identify issues, assess technical and program alternatives, and manage risks.
Proficiency with Microsoft Office programs, including Excel, Project, Outlook, and Word.
Working knowledge of FDA, ISO, UL, and Design History Files.
Basic knowledge of CAD.
Ability to travel internationally 15% of the time.
Authorized to work in the United States on a full-time basis.

Nice To Haves

Familiarity with Agile processes.
Working knowledge of IEC 62304.
Understanding of safety requirements and medical device regulatory submissions in Europe (MDD/MDR) and the United States (FDA).

Responsibilities

Plan, schedule, and execute New Product Development programs in collaboration with suppliers and internal teams, taking a supporting or lead role as appropriate.
Use Helen of Troy’s New Product Development process to drive program progress and manage risks; familiarity with Agile is a plus.
Work closely with global cross-functional teams in the United States, Europe, and China.
Communicate program progress, risks, schedules, costs, quality, and performance effectively to teams, including providing concise weekly status updates.
Assess technical feasibility and manage program budgets, schedules, and supplier communications.
Manage and create product documentation and specifications to support timely execution.
Provide guidance on technical solutions and conduct design reviews, FMEAs, and risk assessments.
Create and maintain accessible program files, including Design History Files, and documentation required by established regulatory and quality systems.
Coordinate vendor submittals, track vendor commitments against schedules, and oversee delivery of quality products.
Troubleshoot issues, evaluate technical and program alternatives, and manage risks to keep programs on track.