Driver and CSR

FAITHFUL COMPANION•Largo, FL

About The Position

Faithful Companion Pet Cremation Services is hiring a full-time Driver/CSR at $19 per hour. The role uses a company vehicle to bring deceased pets into the company’s care and return their cremated remains after cremation services are complete. It is an entry-level opportunity for people interested in funeral service; hands-on training in cremation operations is provided, and no prior degree or certification is necessary. The company also describes opportunities for growth. The position includes driving and customer-service duties, operating cremation equipment after training, preparing memorial items, and packaging remains for delivery. Drivers are expected to handle and transport pets with respect and dignity, provide compassionate service, complete paperwork, and keep work areas and vehicles clean. Evening and weekend work is required, and shifts may vary. The company describes itself as family-owned and customer-service focused, with an employee-centric culture that values open communication, work-life balance, rewarding work, and a family atmosphere. A full benefits package is available after 30 days of employment.

Requirements

  • Speak with people compassionately and professionally.
  • Have a current driver’s license and successfully pass a motor vehicle record check.
  • Successfully pass a background check.
  • Adhere to the company’s code of ethics.
  • Successfully pass a 4-panel drug screen for cocaine, amphetamines, opiates, and PCP.
  • Be able to lift 75 pounds unaided.
  • Have a cell phone capable of calling, texting, and using a GPS application.
  • Be flexible with scheduling; evenings and weekends are required, and shifts may vary.

Responsibilities

  • Drive company vehicles safely and courteously.
  • Pick up and transport pets to and from clinics and clients’ homes.
  • Maintain a professional appearance.
  • Accurately complete required paperwork and electronic forms.
  • Operate cremation equipment after training.
  • Obtain paw prints and other requested memorial items.
  • Use tools and equipment to customize and package cremated remains for delivery.
  • Keep workspaces and vehicles clean.
  • Provide high-level customer service in person and over the phone.
  • Handle and transport pets with respect and dignity at all times.
  • Perform other tasks as assigned by management.

Benefits

  • Sick time
  • Vacation
  • Bereavement
  • 401(k) with up to 4% match on contributions
  • Medical coverage, with an option to add an FSA/HSA for medical and dependent care
  • Dental coverage
  • Vision coverage
  • Company-paid life insurance
  • Voluntary pet insurance
  • Short-term and long-term disability insurance
  • Voluntary accident and critical illness coverage
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