Relief CSR Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes•Paso Robles, CA

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About The Position

The Relief Customer Service Representative builds positive working relationships with customers and aims to exceed their expectations while balancing customer service with individual sales growth goals. As an advocate for Vestis, the Relief CSR generates goodwill and loyalty while performing work professionally. The role operates a company step van in a designated area to deliver products and services to clients, manages a daily route independently, and supports route growth and new business development. The position is exposed to varying weather conditions and may involve irregular and long hours in a fast-paced environment. It requires routinely lifting and maneuvering at least 25 pounds, occasionally lifting and maneuvering 50 pounds or more, and bending, squatting, climbing, and reaching. The stated hourly rate is $26.00, subject to factors including skills, qualifications, certifications, experience, and market data.

Requirements

Be at least 21 years of age.
Have a valid driver's license and an excellent driving record.
Have customer service experience involving consistent contact with a wide variety of customers.
Have strong math and basic computer skills.
Have excellent customer service and verbal communication skills.
Be able to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns.
Have a high school degree or equivalent.
Be able to routinely lift and maneuver at least 25 pounds and load and unload product from a truck without assistance.
Be able to occasionally lift and maneuver 50 pounds or more.
Be able to bend, squat, climb, and reach.

Nice To Haves

Demonstrated experience selling services or products and generating new business.

Responsibilities

Safely operate a company step van in the designated area to provide products and services to clients.
Verify daily vehicle preventative maintenance and maintain proper operator documentation.
Independently manage the daily route to ensure accurate and timely product delivery.
Load and unload product according to company policies, procedures, and guidelines.
Review invoices daily for completeness and accuracy and make corrections as needed.
Meet sales goals and promote overall route growth to enhance profitability.
Develop leads and prospects, contact prospective customers to solicit business, prepare service agreements, and install new accounts.
Assist the sales organization with procuring additional new business.
Understand and clearly communicate services, policies, and pricing methods to customers.
Monitor customer feedback and address customer issues promptly and courteously.
Take responsibility for personal safety and the safety of others by using proper precautions, tools, and equipment and following safe work practices and policies.
Perform other duties as required or assigned that are reasonably within the scope of the listed activities.