Relief Driver

Waste Management, Inc. (WM)•Brecksville, OH

About The Position

The Relief Driver is a member of the Operations team and provides customer service by covering routes when other team members are on vacation or call out sick, including team members at remote transfer locations. The role performs onsite and offsite destruction of confidential documents and handles customers’ document destruction needs. Drivers represent WMHS to customers and help maintain goodwill and trust while following company policies, standards, practices, mission, vision, and values. The role operates assigned company vehicles and equipment safely and efficiently, completes pre- and post-trip checks, checks in on the assigned truck, and reports maintenance issues. Drivers service accounts using a handheld device, secure collection consoles and containers, and ensure collected material, barcodes, locations, and service records are accurate. The position is safety-sensitive and may require compliance with customer credentialing and immunization requirements, medical-card requirements, and drug and alcohol testing. The job operates both indoors in garage, shop, or gas plant conditions and outdoors in inclement weather, heat, and humidity. The listed schedule is Monday through Friday, with a 6:00 a.m. start time. The pay range is $23.00.

Requirements

  • At least 3 years of experience, preferably driving trucks and box trucks.
  • Valid driver's license.
  • All CMV/CDL drivers must be able to obtain a medical card from a certified medical examiner.
  • May need to meet mandatory immunization and credentialing requirements based on customer requirements.
  • Ability to perform the listed physical activities, including standing, walking, lifting, pushing, pulling, crouching, reaching, handling, sitting, talking, and hearing.
  • Must strictly comply with safety rules and protocols; the role may be subject to drug and alcohol testing under government regulations and company policies.
  • Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for business air travel or service at federal property.

Nice To Haves

  • High school diploma or GED (accredited).

Responsibilities

  • Perform onsite and offsite destruction of confidential information.
  • Complete pre- and post-trip checks and check in on the assigned truck before leaving or closing for the day; report maintenance issues to Transportation/Dispatch for follow-up.
  • Operate company equipment safely and efficiently to minimize the risk of injury and equipment damage.
  • Comply with local, state, and federal laws governing driver fitness and hours of service, and complete and maintain DOT logs when applicable.
  • Securely service consoles and collection totes, retrieve all documents, and ensure consoles and containers are locked.
  • Use a handheld device to service accounts and verify barcodes, locations, and the type and quantity of consoles or containers.
  • Manage assigned routes so customers’ confidential material is collected and serviced accurately and on time.
  • Respond to customer problems and inquiries promptly and in the best interest of the customer and the company.
  • Perform other assigned duties and responsibilities.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Stock purchase plan
  • Company matching on a 401(k)
  • Paid vacation
  • Paid holidays
  • Personal days
  • Your Tomorrow Education Assistance Program
  • Paid on-the-job training
  • Established career progression
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