Relief CSR Driver

Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes • Springfield, MO

13d • Onsite

About The Position

The Relief Customer Service Representative builds positive working relationships with customers and works to exceed their expectations while meeting individual sales growth goals. As an advocate for Vestis, the role generates goodwill and customer loyalty through professional service. The position operates a company step van in a designated area to deliver products and services to clients, manages a daily route independently, supports account growth and sales, and responds to customer needs. The role is based in Springfield, Missouri.

Requirements

• Must be at least 21 years of age.
• Valid driver's license and excellent driving record.
• Customer service experience involving frequent contact with a wide variety of customers.
• Strong math and basic computer skills.
• Excellent customer service and verbal communication skills.
• Ability to work independently, exercise sound judgment, and think quickly to identify and resolve customer concerns.
• High school degree or equivalent.
• Ability to routinely lift and maneuver at least 25 pounds and load and unload product from a truck without assistance.
• Ability to occasionally lift and maneuver more than 50 pounds.
• Ability to bend, squat, climb, and reach.

Nice To Haves

• Demonstrated experience selling services or products and generating new business preferred.

Responsibilities

• Safely operate a company step van in a designated area to provide products and services to clients.
• Verify daily vehicle preventive maintenance and maintain required operator documentation.
• Independently manage the daily route to ensure accurate and timely product delivery.
• Load and unload products according to company policies, procedures, and guidelines.
• Review invoices daily for completeness and accuracy and make corrections as needed.
• Meet sales goals and promote overall route growth to enhance profitability.
• Develop leads and prospects, contact prospective customers, solicit business, prepare service agreements, and install new accounts.
• Assist the sales organization in procuring additional new business.
• Understand and clearly communicate services, policies, and pricing methods to customers.
• Monitor customer feedback and promptly and courteously handle customer issues.
• Take responsibility for personal safety and the safety of others; use safe precautions, proper tools and equipment, and follow safe work practices and policies.
• Perform other duties as required or assigned that are reasonably within the scope of the role.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED