CSR

Community Veterinary Partners•Memphis, TN
•$24,000 - $40,000

About The Position

The Customer Service Representative is the welcoming face of a veterinary hospital, helping clients and patients while supporting the veterinary team in providing exceptional patient care. The role involves client service, appointment coordination, record management, and administrative support in a fast-paced environment.

Requirements

  • Excellent communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Positive attitude and team-oriented mindset.
  • Compassion for animals and their owners.

Nice To Haves

  • Veterinary or medical office experience is preferred, but not required.

Responsibilities

  • Greet clients and patients warmly and professionally.
  • Answer phones and schedule appointments.
  • Manage medical records and client communication.
  • Assist with check-in, check-out, and payment processing.
  • Support the veterinary team in providing exceptional patient care.

Benefits

  • Supportive and collaborative team environment.
  • Competitive pay.
  • Medical, dental, and vision coverage.
  • 401(k).
  • PTO.
  • Opportunities for growth and training.
  • Employee pet care discounts.
  • Flexible scheduling options.
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