Doorman/Bellhop

OTO Development•Wrightsville Beach, NC

51d•Onsite

About The Position

We are pleased to announce a wonderful opportunity for a Doorman/Bellhop. This role is responsible for meeting, greeting, and directing residents and guests, opening doors, carrying bags, and providing guest assistance as needed. The Doorman/Bellhop will also handle problems and errands as they arise, receive and store mail and packages, and stay alert to screen for security. Other administrative tasks may be requested by supervisors, such as coordinating materials for events and confirming building or guest information. This position is physically demanding and requires comfort with standing, sitting, walking, bending, lifting, and squatting for extended periods. Occasional travel may be required.

Requirements

Excellent communication skills and a customer service aptitude
Reliable, highly organized, with a strong attention to detail
Courteous, friendly, professional, and amiable
Able to lift 50+ lbs
Comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time

Nice To Haves

Ability to build your own schedule and lead the team's schedule
Train and coach our bell team to uphold our standards
Keep our shuttle operations running smoothly
Make sure every guest receives the exceptional hospitality they deserve
Organized, a natural leader, and love creating memorable guest experiences

Responsibilities

Meeting, greeting, and directing residents and guests
Opening doors, carrying bags, and providing guest assistance as needed
Handling problems and errands as they arise
Receiving mail and packages from courier services and holding these in safe storage until picked up by the intended recipient
Staying alert during your shift in order to screen for security
Other administrative tasks as requested by supervisors, such as coordinating materials for events and confirming building or guest information