Doorman

Olshan Properties•New York, NY

5d•$0 - $21

About The Position

The Doorman focuses primarily on securing the building entrance and welcoming residents and guests. The role evaluates identification and visitor details before allowing entry, monitors the building’s video surveillance equipment for suspicious or potentially harmful activity, and responds to emergencies. The Doorman also assists residents by hailing taxis, receiving packages, answering basic questions about the neighborhood, and supporting the superintendent and porter with occasional tasks. The position involves standing for extended periods, assisting people entering and leaving the building, and serving as the building’s interface with the public, vendors, and contractors. The Doorman maintains guest, incident, package, delivery, vendor, and contractor logs; keeps the entrance clear and safe; follows company and applicable safety policies; and protects employer privacy and data. The role also includes delivering communications to the superintendent, supporting resident retention, and representing the community professionally.

Requirements

Strong communication skills for interacting with residents, coworkers, and senior management.
Ability to stand for extended periods and remain alert.
Ability to work outdoors in cold, rainy, or hot weather.
Pleasant and patient demeanor while repeatedly opening doors.
Ability to contribute to a team approach to serving residents and maintaining the community.
Neat, clean, and professional appearance throughout the workday and whenever present at the community.
Must comply with expectations.
Attendance is an imperative job function.

Responsibilities

Greet residents and guests, check identification and visit details, and open the entrance door for authorized individuals.
Focus on securing the building and its vicinity, using video surveillance equipment to identify suspicious or potentially harmful activity.
Keep the building entrance clear of debris and ensure unsafe conditions are corrected or promptly reported.
Hail taxis, receive packages, assist residents, and answer basic questions about the vicinity or neighborhood.
Provide occasional assistance to the superintendent and porter, including helping move materials or clearing debris that could endanger residents.
Respond to emergency situations.
Maintain up-to-date guest and incident logs, and record deliveries, packages, vendors, and contractors.
Wear a complete uniform and maintain a neat, clean, and professional appearance.
Uphold company policies, goals, and values, and comply with company and applicable local, state, and federal safety rules.
Represent the community professionally, deliver communication documentation to the superintendent, and contribute to resident retention programs.
Report known harassment to management and refrain from harassing employees, residents, or visitors.
Protect employer privacy and data and keep passwords safe.
Maintain attendance and communicate information to residents, coworkers, and management.