Doorman

Network ESC • New York, NY

3d • Onsite

About The Position

We are looking for an energetic and cheerful doorman for a corporate building on 5th Avenue near the diamond district in New York City. This is a full-time, permanent placement with a Monday through Friday schedule from 8:30 a.m. to 5:00 p.m. The doorman provides professional, courteous, and welcoming service to tenants, employees, visitors, and guests entering and exiting the building. Serving as the first point of contact, the doorman helps maintain a safe, secure, clean, and professional environment while delivering excellent customer service.

Requirements

• High school diploma or equivalent preferred.
• Previous experience in customer service, hospitality, security, or building operations preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to remain alert and attentive throughout the shift.
• Ability to stand and walk for extended periods.
• Strong customer service and problem-solving skills.
• Ability to handle difficult situations calmly and professionally.
• Dependable, punctual, and responsible.
• Ability to work independently and as part of a team.
• Customer service skills.
• Communication skills.
• Visitor management skills.
• Access control awareness.
• Professional etiquette.
• Attention to detail.
• Conflict resolution skills.
• Emergency response awareness.
• Teamwork and reliability.

Responsibilities

• Greet tenants, employees, visitors, and guests in a friendly and professional manner.
• Open and hold doors for tenants and visitors.
• Monitor the building entrance and lobby area.
• Verify visitors and direct them to the appropriate offices or departments.
• Notify tenants or employees when their visitors arrive.
• Maintain visitor logs and follow building access procedures.
• Monitor deliveries, packages, and courier services.
• Assist visitors with directions and general building information.
• Observe and report suspicious activity or security concerns.
• Communicate emergencies, maintenance issues, and unusual incidents to building management or security.
• Maintain a neat, clean, and professional appearance at all times.
• Assist individuals with special needs, elderly visitors, and persons requiring additional assistance.
• Provide professional customer service while maintaining confidentiality.
• Follow all building policies, procedures, and emergency protocols.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED