Bellhop - Steady Extra (Horseshoe LV)

Caesars Entertainment•Las Vegas, NV
•Onsite

About The Position

The Bellhop assists guests with baggage while providing excellent customer service. The role includes delivering and retrieving luggage, informing guests about hotel facilities and services, assisting with room changes, and maintaining room key security. The Bellhop may also store and retrieve luggage in the luggage room as assigned by the Bell Captain.

Requirements

  • Must be at least 18 years old.
  • At least one year of customer service experience in a previous position where the primary job duty was direct customer service.
  • Ability to provide courteous, friendly, and efficient service.
  • Ability to get along with coworkers and work as part of a team.
  • Must present a well-groomed appearance.
  • Must be able to work independently.
  • Must be able to speak English clearly.
  • Must be able to respond to visual and oral cues.

Nice To Haves

  • One year of previous experience as a Bell Person is preferred.

Responsibilities

  • Acknowledge, greet, and converse in English with customers who need baggage assistance.
  • Accurately deliver bags to and from guest rooms.
  • Pick up departing guests' luggage and transport it to the front drive area or deliver it for storage.
  • Meet attendance guidelines and comply with regulatory, departmental, and company policies.
  • Inform guests about the hotel's available facilities and services.
  • Assist guests with room changes and maintain room key security.
  • Help maintain a safe work environment.
  • Complete required room slip information and submit it to the Bell Captain after each front.
  • Store and retrieve luggage in the luggage room as assigned by the Bell Captain.
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