Donor Relationship Specialist

Life.Church • Edmond, OK

4d

About The Position

The Donor Relationship Specialist builds and maintains relationships with YouVersion’s mid-level donors, a high-volume, high-potential segment that requires consistent, personal engagement at scale. The role helps donors feel known and appreciated, communicates the impact of their giving, and identifies donors who may be ready for a deeper relationship, guiding them toward an appropriate next step.

The specialist maintains personalized contact with an assigned donor portfolio, provides acknowledgments and impact communications, responds to donor inquiries, recognizes donor milestones, and develops stewardship plans. The role also supports giving-tier campaigns and donor operations, keeps CRM records accurate, monitors giving patterns, identifies engagement opportunities, and reports portfolio metrics. The position works with the Director of Donor Relations and other team members on communications, events, and campaigns.

Requirements

• Excellent verbal, written, and interpersonal communication skills.
• Strong relational skills and the ability to build authentic, long-term partnerships.
• Ability to self-motivate, make independent decisions, and solve problems innovatively.
• Effective multitasking and time-management skills to meet strict deadlines while remaining flexible and open to change.
• Ability to cultivate and maintain meaningful donor relationships through personalized communication, consistent engagement, and thoughtful stewardship.
• High school diploma or GED.
• 0–3 years of experience in donor relations, relationship management, or a related field.
• Willingness, as a Life.Church staff member, to engage fully in the church’s ministry and uphold and represent its beliefs.

Responsibilities

• Maintain consistent, personalized contact with an assigned portfolio of mid-level donors.
• Send timely gift acknowledgments, expressions of gratitude, and impact communications.
• Respond promptly and personally to donor inquiries and requests, including managing the generosity inbox.
• Recognize donor milestones, including giving anniversaries, birthdays, and cumulative giving thresholds.
• Recommend and support the handoff of qualifying donors to the Donor Relationship Manager.
• Develop and execute a stewardship plan for the assigned portfolio, including calls, notes, and event invitations.
• Support giving-tier upgrade campaigns and asks within the mid-level donor segment.
• Coordinate with the Director of Donor Relations and other team members on donor communications, events, and campaigns.
• Maintain accurate and current donor records in the CRM.
• Identify and act on opportunities to deepen donor engagement, including event attendance, volunteer involvement, and storytelling touch points.
• Monitor giving patterns, flag donors at risk of lapsing, and proactively re-engage them.
• Track and report portfolio-level metrics, including retention rate, upgrade rate, and acknowledgment turnaround time.
• Partner with the team to invite mid-level donors into deeper giving based on their interests and the impact they have already made.

Benefits

• Paid parental leave, including maternity, paternity, and adoption leave.
• Employer-paid leave for vacation, sick time, and other qualifying reasons.
• Medical, dental, and vision insurance.
• Life insurance provided at 2x annual salary at no cost, with additional coverage available for purchase.
• Short-term and long-term disability coverage at 100% for qualified full-time staff.
• Wellness and mental health benefits.
• 401(k) plan with potential contributions of up to 12.5% in the first year, including employee contribution, employer match, and employer discretionary contribution.
• $160 annually in professional development funds.
• Casual dress and work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED