Donor Relationship Specialist

Life.Church • Edmond, OK

2d

About The Position

The Donor Relationship Specialist builds and maintains relationships with YouVersion’s mid-level donors, a high-volume, high-potential segment requiring consistent, personal engagement at scale. The role ensures donors feel known and appreciated, helps them understand the impact of their giving, and identifies opportunities to deepen relationships or guide donors toward an appropriate next step.

YouVersion was created by the local church in 2007 and is a ministry of Life.Church. Life.Church’s mission is to lead people to become fully devoted followers of Christ, and YouVersion creates biblically based experiences that encourage people to seek God. Life.Church is a multisite Christian church serving the United States and globally through Life.Church Online.

The specialist manages an assigned donor portfolio, provides personalized stewardship and communications, supports donor engagement and giving-tier campaigns, maintains accurate CRM records, and tracks portfolio performance. The position collaborates with donor relations team members on communications, events, and campaigns, and recommends qualifying donors for handoff to the Donor Relationship Manager.

Requirements

• Excellent verbal, written, and interpersonal communication skills.
• Strong relational skills and the ability to build authentic, long-term partnerships.
• Ability to self-motivate, make independent decisions, and solve problems innovatively.
• Strong multitasking and time-management skills to meet strict deadlines while remaining flexible and open to change.
• Ability to cultivate and maintain meaningful donor relationships through personalized communication, consistent engagement, and thoughtful stewardship.
• High school diploma or GED.
• 0–3 years of experience in donor relations, relationship management, or a related field.
• Ability to uphold and represent Life.Church’s beliefs as a minister.

Responsibilities

• Maintain consistent, personalized contact with an assigned portfolio of mid-level donors.
• Send timely, warm gift acknowledgments, expressions of gratitude, and impact communications.
• Respond promptly and personally to donor inquiries and requests, including managing the generosity inbox.
• Recognize donor milestones, including giving anniversaries, birthdays, and cumulative giving thresholds.
• Recommend and support the handoff of qualifying donors to the Donor Relationship Manager.
• Develop and execute a stewardship plan for the assigned portfolio, including calls, notes, and event invitations.
• Support giving-tier upgrade campaigns and asks within the mid-level segment.
• Coordinate with the Director of Donor Relations and other team members on shared donor communications, events, and campaigns.
• Maintain current and accurate donor records in the CRM.
• Identify opportunities to deepen donor engagement through event attendance, volunteer involvement, and storytelling touch points.
• Monitor giving patterns, flag donors at risk of lapsing, and proactively re-engage them.
• Track and report portfolio-level metrics, including retention rate, upgrade rate, and acknowledgment turnaround time.
• Partner with the team to invite mid-level donors into deeper giving based on their interests and the impact they have already made.

Benefits

• Paid parental leave, including maternity, paternity, and adoption leave.
• Employer-paid leave for vacation, sick time, and other qualifying reasons.
• Medical, dental, and vision insurance.
• Life insurance provided at 2x annual salary at no cost, with additional coverage available for purchase.
• Short-term and long-term disability coverage at 100% for qualified full-time staff members.
• Wellness and mental health benefits.
• 401(k) retirement plan with up to 12.5% total contributions in the first year, including employee contributions, employer match, and employer discretionary contributions.
• $160 annually in professional development dollars.
• Casual dress and work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED