Donor Greeter - Manitowoc

Goodwill NCW Jobs•Manitowoc, WI
•Onsite

About The Position

The Donor Greeter welcomes donors and assists with safely unloading donations from vehicles, using team lifts when needed. The role maintains accurate daily donation counts, safely loads and unloads trailers, sorts donations into the correct categories, and prepares full gaylords for transport by replacing, labeling, building, and breaking them down. The Donor Greeter also operates power equipment, maintains a clean, safe, and organized backroom and donation drop-off lane, completes checklists, and helps with general cleaning. Operation of pallet jacks and compactors is limited to team members who are at least 18 and have been trained and checked off. Other duties may be assigned. Work takes place primarily in a standard retail backroom or warehouse environment, with extensive team member contact and frequent interruptions. The role requires the physical ability to stand for up to eight hours; repeatedly twist, lift, carry, push, or pull weights from 10 to 25 pounds independently; use a team lift for objects over 25 pounds; reach to approximately 54 inches; and frequently stoop, bend, kneel, and crouch. Hand and finger dexterity for detailed tasks and the ability to communicate verbally are also required. Accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

  • Excellent time management and prioritization skills, including the ability to manage multiple tasks simultaneously under time constraints.
  • Excellent communication, customer service, and attention to detail.
  • Basic math skills.
  • Fluency in English.
  • Experience with computers, or willingness and ability to learn.
  • Reliable transportation.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance in accordance with the assigned work schedule.
  • Ability to stand for prolonged periods, up to eight hours.
  • Ability to repeatedly twist, lift, carry, push, or pull 10 to 25 pounds independently and use team lifts for objects weighing over 25 pounds.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity to perform detailed tasks and ability to verbally communicate to exchange information.

Nice To Haves

  • Experience operating power equipment.

Responsibilities

  • Greet and assist donors promptly and in a friendly manner.
  • Safely unload donations from vehicles, using team lifts as needed.
  • Maintain accurate daily donation counts.
  • Safely load and unload trailers.
  • Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
  • Maintain a clean, safe, and organized backroom; complete checklists and assist with general cleaning, including the donation drop-off lane.
  • Sort donations into the correct categories.
  • Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
  • Operate pallet jacks and compactors only when at least 18 years old and trained and checked off.
  • Perform other duties as assigned.
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