Donor Greeter

Goodwill Industries of Houston • League City, TX

1d

About The Position

The Donor Greeter provides a friendly, helpful, and professional donor experience while accepting, sorting, and processing incoming donations according to Goodwill Houston guidelines. The role supports the organization’s mission by handling donations efficiently, accurately, and cost-effectively.

The position includes greeting donors, recording donations and issuing receipts, sorting and moving donated goods, supporting equipment and trailer loading, maintaining safety and housekeeping standards, and assisting with other duties assigned by management. The role requires dependable customer service, safe work practices, and the ability to work in a fast-paced, team-oriented environment.

Requirements

• Ability to communicate effectively and interact well with people with diverse personalities and communication styles.
• Excellent customer service skills.
• Ability to work a flexible schedule.
• Reliable transportation.
• Ability to stand for extended periods and perform regular twisting, bending, squatting, kneeling, pushing, and pulling.
• Ability to lift up to 40 pounds and occasionally lift or move items up to 100 pounds.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Greet donors promptly, show appreciation, provide excellent customer service, and invite them to return.
• Collect donations using donation carts and sort them into the required categories.
• Accept furniture donations, place them in staging areas, and help move them to the sales floor once priced.
• Ensure full raw and outlet equipment is properly labeled when set up.
• Operate pallet jacks to move full gaylords and load outbound trailers safely and productively.
• Record donations accurately using the donor tablet and issue completed donation receipts.
• Use designated personal protective equipment, including high-visibility safety vests and cut-resistant gloves.
• Request additional supplies from management when needed.
• Assist with loading and unloading equipment as needed.
• Help maintain the safety and security of associates, donors, and company property.
• Perform necessary janitorial work and maintain good housekeeping, keeping aisles and paths to fire exits clear.
• Report all work incidents and injuries immediately.
• Follow GWH policies and procedures, loss prevention and safety regulations, guiding principles, and applicable laws and regulations.
• Maintain professionalism, good judgment, a friendly and cooperative attitude, confidentiality, punctuality, dependability, and a professional appearance.
• Multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed