Donor Greeter
About The Position
The Donor Greeter handles donation-door duties, including accepting donations, providing excellent customer service, keeping the work area clean, neat, and safe, and separating donated goods by category. The position also supports the store team and performs other duties as assigned by a supervisor. The role requires open and flexible availability, including evenings, weekends, and holidays. Work is usually in a comfortable store environment, with occasional exposure to outdoor conditions while receiving donations and to a factory-like donation-processing area. A high school diploma or GED and previous retail experience are preferred.
Requirements
- Ability to perform each essential duty satisfactorily, with or without reasonable accommodations.
- Must be available to work nights, evenings, weekends, and holidays, with open and flexible availability.
- Ability to read and understand documents such as time cards and policy manuals.
- Ability to write routine reports.
- Ability to communicate clearly and speak effectively with employees and customers.
- General math skills.
- Must meet the physical demands described for the role, including frequent standing and walking, bending, reaching overhead, lifting and carrying, and pushing or pulling.
Nice To Haves
- High school diploma or GED preferred.
- Previous retail experience preferred.
Responsibilities
- Assist customers in bringing donations inside.
- Ensure donation logs are reported accurately.
- Sort donations into appropriate equipment for processing and transportation.
- Label all equipment properly.
- Assist with loading and unloading merchandise and equipment onto and off trucks as needed.
- Follow safety procedures while packing and moving equipment.
- Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival and maintain a helpful, professional, service-oriented attitude.
- Address customer concerns courteously and respectfully while following retail policies; seek supervisor assistance when necessary.
- Keep the interior and exterior of the store neat, clean, and organized, including vacuuming, dusting, cleaning bathrooms, and mopping floors.
- Contribute positively to the store team by sharing ideas or concerns with coworkers and management in a timely and supportive manner.
- Perform other duties as assigned by the supervisor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
