Donor Greeter - Ashwaubenon

Goodwill NCW Jobs•Green Bay, WI

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes donors, assists with donations, and helps maintain safe, organized donation and backroom operations. The role involves sorting donations, recording counts, handling and preparing donation containers for transport, operating equipment when trained and authorized, and completing cleaning and other assigned tasks. Work is primarily in a standard retail backroom or warehouse environment with frequent team-member contact and interruptions.

Requirements

  • Excellent time-management and prioritization skills, including the ability to handle multiple tasks under time constraints.
  • Excellent communication, customer-service, and attention-to-detail skills.
  • Basic math skills.
  • Fluency in English.
  • Experience with computers or willingness and ability to learn.
  • Reliable transportation.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance according to the assigned schedule.
  • Ability to stand for prolonged periods, up to 8 hours.
  • Ability to twist, lift, carry, push, or pull 10 to 25 pounds independently and use a team lift for objects weighing over 25 pounds.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity to perform detailed tasks and ability to communicate verbally to exchange information.

Nice To Haves

  • Experience operating power equipment.

Responsibilities

  • Greet and assist donors promptly and in a friendly manner.
  • Safely unload donations from vehicles, using team lifts as needed.
  • Maintain accurate daily donation counts.
  • Safely load and unload trailers.
  • Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
  • Maintain a clean, safe, and organized backroom; complete checklists and general cleaning tasks, including cleaning the donation drop-off lane.
  • Sort donations into the correct categories.
  • Replace and label full gaylords, help build and break them down, and prepare them for transport.
  • Follow proper operating procedures for the pallet jack and compactor when 18 years or older and trained and checked off.
  • Perform other duties as assigned.
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