Donor Greeter - Ashwaubenon
About The Position
The Donor Greeter welcomes and assists donors at Goodwill NCW’s Ashwaubenon store, helping unload donations safely and providing friendly customer service. The role maintains accurate donation counts, sorts donations, prepares full gaylords for transport, and helps keep the backroom and donation drop-off lane clean, safe, and organized. It also involves safely loading and unloading trailers and operating specified power equipment when trained and authorized. Work takes place primarily in a retail backroom or warehouse, with frequent team member contact and interruptions.
Requirements
- Excellent time management and prioritization skills, including the ability to manage multiple tasks under time constraints.
- Excellent communication, customer service, and attention to detail.
- Basic math skills.
- Fluent in English.
- Experience with computers or willingness and ability to learn.
- Reliable transportation.
- Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance in accordance with the assigned schedule.
- Ability to perform the role’s physical demands, including prolonged standing, lifting and carrying moderate to heavy weights, reaching, frequent stooping, bending, kneeling, and crouching, and performing detailed tasks with hand and finger dexterity.
Nice To Haves
- Experience operating power equipment.
Responsibilities
- Greet and assist donors promptly and in a friendly manner.
- Safely unload donations from vehicles, using team lifts as needed.
- Maintain accurate daily counts of donations.
- Safely load and unload trailers.
- Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
- Maintain a clean, safe, and organized backroom area; complete checklists and assist with general cleaning, including the donation drop-off lane.
- Sort donations into the correct categories.
- Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
- Follow proper operating procedures for the pallet jack and compactor when 18 or older and trained and checked off.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
