Donor Greeter - Neenah

Goodwill NCW Jobs•Neenah, WI
•Onsite

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and transforming lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes and assists donors, safely unloads donations, keeps accurate donation counts, and helps maintain an organized and safe backroom and donation drop-off lane. The role also involves sorting and preparing donations for transport and operating equipment when properly trained and authorized. Work is performed primarily in a retail backroom or warehouse, with frequent team member interaction and interruptions.

Requirements

  • Excellent time management and prioritization skills, including the ability to handle multiple tasks simultaneously under time constraints.
  • Excellent communication, customer service, and attention to detail.
  • Basic math skills.
  • Fluency in English.
  • Experience with computers, or willingness and ability to learn.
  • Reliable transportation and ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance according to the assigned schedule.
  • Ability to stand for prolonged periods, up to 8 hours.
  • Ability to independently twist, lift, carry, push, or pull weights from 10 to 25 pounds; use a team lift for objects over 25 pounds.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity for detailed tasks and ability to communicate verbally to exchange information.

Nice To Haves

  • Experience operating power equipment.

Responsibilities

  • Greet and assist donors promptly and courteously, and safely unload donations from vehicles, using team lifts as needed.
  • Maintain accurate daily donation counts.
  • Safely load and unload trailers.
  • Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
  • Maintain a clean, safe, and organized backroom; complete checklists and assist with general cleaning, including the donation drop-off lane.
  • Sort donations into the correct categories.
  • Replace and label full gaylords, help build and break them down, and prepare them for transport.
  • Follow proper operating procedures for the pallet jack and compactor when at least 18 years old and trained and checked off.
  • Perform other duties as assigned.
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