Donor Greeter - Tomah

Goodwill NCW Jobs•Tomah, WI
•Onsite

About The Position

The Donor Greeter welcomes and assists donors at the Tomah store, helping safely unload donations from vehicles and using team lifts when needed. The role maintains daily donation counts, sorts donations into categories, and prepares full gaylords for transport. It also involves safely loading and unloading trailers; operating specified power equipment when trained and authorized; and keeping the backroom and donation drop-off lane clean, safe, and organized. The position is based primarily in a retail backroom or warehouse environment with frequent team member contact and interruptions. Physical tasks include prolonged standing, lifting and moving items, reaching, and frequent bending, stooping, kneeling, or crouching. Accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

  • Excellent time management and prioritization skills, including the ability to handle multiple tasks simultaneously under time constraints.
  • Excellent communication, customer service, and attention to detail.
  • Basic math skills.
  • Fluency in English.
  • Experience with computers or willingness and ability to learn.
  • Reliable transportation.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance in accordance with the assigned schedule.
  • Ability to stand for prolonged periods, up to 8 hours.
  • Ability to independently twist, lift, carry, push, or pull weights from 10 to 25 pounds; use a team lift for objects weighing over 25 pounds.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity to perform detailed tasks.
  • Ability to verbally communicate to exchange information.

Nice To Haves

  • Experience operating power equipment.

Responsibilities

  • Greet and assist donors promptly and in a friendly manner.
  • Safely unload donations from vehicles, using team lifts as needed.
  • Maintain accurate daily donation counts.
  • Safely load and unload trailers.
  • Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
  • Maintain a clean, safe, and organized backroom; complete checklists and assist with general cleaning, including the donation drop-off lane.
  • Sort donations into the correct categories.
  • Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
  • Follow proper pallet jack and compactor operating procedures when 18 years or older and trained and checked off.
  • Perform other duties as assigned.
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