Donor Greeter - Oshkosh West

Goodwill NCW Jobs•Oshkosh, WI

3d•Onsite

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and to transform lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes and assists donors, helps unload donations safely, maintains donation counts, sorts donations, and prepares materials for transport. The role also operates designated power equipment when trained, and maintains a clean, safe, and organized backroom and donation drop-off area. Work is performed primarily in a retail backroom or warehouse environment, with frequent team-member contact and interruptions. The position requires physical activity, including prolonged standing and lifting, carrying, pushing, and pulling items.

Requirements

Excellent time management and prioritization skills, including the ability to handle multiple tasks simultaneously under time constraints.
Excellent communication, customer service, and attention to detail.
Basic math skills.
Fluency in English.
Experience with computers or willingness and ability to learn.
Reliable transportation.
Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular and timely attendance in accordance with the assigned schedule.
Ability to stand for prolonged periods, up to 8 hours.
Ability to independently twist, lift, carry, push, or pull weights from 10 to 25 pounds; use a team lift for objects over 25 pounds.
Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
Sufficient hand and finger dexterity for detailed tasks, and ability to communicate verbally to exchange information.

Nice To Haves

Experience operating power equipment.

Responsibilities

Greet and assist donors promptly and in a friendly manner.
Safely unload donations from vehicles, using team lifts as needed.
Maintain accurate daily donation counts.
Safely load and unload trailers.
Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
Maintain a clean, safe, and organized backroom area; complete checklists and assist with general cleaning, including the donation drop-off lane.
Sort donations into the correct categories.
Replace and label full gaylords, help build and break them down, and prepare them for transport.
Operate the pallet jack and compactor properly when at least 18 years old and trained and checked off.
Perform other duties as assigned.