Donor Greeter - Oshkosh West

Goodwill NCW Jobs•Oshkosh, WI
•Onsite

About The Position

The Donor Greeter welcomes and assists donors in a prompt, friendly manner and helps safely unload donations from vehicles, using team lifts as needed. The role maintains accurate daily donation counts, safely loads and unloads trailers, sorts donations into the correct categories, and prepares full gaylords for transport by replacing, labeling, building, and breaking them down. The Donor Greeter operates power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift. The role maintains a clean, safe, and organized backroom and donation drop-off lane, completes checklists, and assists with general cleaning. Operation of a pallet jack and compactor requires appropriate training and check-off and, for those tasks, the team member must be at least 18 years old. Work is primarily in a standard retail backroom or warehouse environment, with frequent interruptions and extensive contact with team members. The position requires reliable transportation, regular and timely attendance, and a flexible schedule that may include holidays, evenings, and weekends. Accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Excellent time-management and prioritization skills, including the ability to manage multiple tasks under time constraints.
  • Excellent communication, customer-service, and attention-to-detail skills.
  • Basic math skills.
  • Fluent in English.
  • Experience with computers or willingness and ability to learn.
  • Reliable transportation.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance in accordance with the assigned schedule.
  • Ability to stand for prolonged periods, up to 8 hours.
  • Ability to independently twist, lift, carry, push, or pull weights from 10 to 25 pounds; objects weighing more than 25 pounds require a team lift.
  • Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
  • Sufficient hand and finger dexterity for detailed tasks and ability to communicate verbally to exchange information.

Nice To Haves

  • Experience operating power equipment.

Responsibilities

  • Greet and assist donors promptly and in a friendly manner.
  • Safely unload donations from vehicles, using team lifts as needed.
  • Maintain accurate daily donation counts.
  • Safely load and unload trailers.
  • Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
  • Maintain a clean, safe, and organized backroom area and donation drop-off lane; complete checklists and assist with general cleaning.
  • Sort donations into the correct categories.
  • Replace and label full gaylords, assist with building and breaking them down, and prepare them for transport.
  • Operate pallet jacks and compactors properly when at least 18 years old and trained/checked off.
  • Perform other duties as assigned.
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