Donor Greeter

Goodwill of the Finger Lakes•Town of Victor, NY

14h•$0 - $18•Hybrid

About The Position

Join Goodwill of the Finger Lakes, where our mission is elevating people, community, and planet for a good today and a better tomorrow. As a Donor Greeter, you are often the first person donors interact with when they visit our stores. By welcoming donors, assisting with their contributions, and ensuring donated items are properly handled, you'll play a vital role in supporting our mission and helping create opportunities throughout the communities we serve.

Requirements

Strong communication and interpersonal skills
Basic math and recordkeeping skills
Ability to work both independently and as part of a team
Commitment to providing outstanding customer service
Ability to follow safety procedures and maintain an organized work environment
Positive attitude and willingness to learn
Willingness to work evenings, weekends, and holidays is required

Nice To Haves

High school diploma or GED preferred
Previous retail, warehouse, customer service, or donation center experience preferred, but not required

Responsibilities

Welcome and assist donors with unloading and bringing donations into the store
Serve as a friendly and knowledgeable first point of contact for donors and visitors
Accurately record and maintain donation log documentation
Sort donated goods into appropriate categories for processing and transportation
Properly label carts, containers, and other equipment used for donation processing
Assist with loading and unloading merchandise and equipment as needed
Follow all safety procedures when handling donations, moving merchandise, and operating equipment
Address donor and customer concerns in a courteous and respectful manner, seeking support from leadership when needed
Help maintain a clean, safe, and organized donation area, sales floor, and surrounding store environment
Support store operations through cross-training opportunities and additional responsibilities as assigned