Donor Greeter

Horizon Goodwill•Oakland, MD

18d•$15 - $15•Onsite

About The Position

The Donor Greeter accepts qualified donations at the designated store donation area and provides donors with a positive experience through customer service, careful handling of donations, and education about the organization’s mission. The role also supports store operations by maintaining donation and work areas, following company procedures, and assisting with merchandise flow and processing.

Requirements

Ability to pass pre-screenings such as background or drug screenings.
Ability to lift, push, and pull up to 50 pounds, with or without assistance.

Responsibilities

Greet and assist customers, including greeting donors within 10 seconds of arrival.
Evaluate donations according to guidelines, identify usable and saleable items, and professionally decline items on the do-not-accept list.
Track donations accurately according to management standards.
Stage donated goods appropriately, route items to the correct stations, and help maintain workstations.
Handle donations with care and keep the donation area organized and clean.
Maintain store cleanliness by sweeping, mopping, dusting, emptying trash cans, and keeping hangers and racks orderly.
Follow required safety and security procedures.
Maintain efficient product flow in accordance with company policies and procedures.
Comply with company and store policies, including opening and closing tasks, pricing, markdowns, and timely, accurate paperwork.
Receive and verify merchandise delivered to the location from the warehouse and vendors.
Participate in required training and cross-training as assigned by management.
Perform other duties as assigned.