Donor Greeter - Wisconsin Rapids

Goodwill NCW Jobs•Wisconsin Rapids, WI
•Onsite

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes and assists donors, helps safely unload donations, records donation counts, sorts donations, and supports the safe movement and preparation of items for transport. The role also includes maintaining a clean, safe, and organized backroom and donation drop-off lane, operating power equipment when trained and authorized, and completing related tasks as assigned. Work is performed primarily in a retail backroom or warehouse environment, with extensive team member contact and frequent interruptions.

Requirements

  • Excellent time management and prioritization skills, including the ability to handle multiple tasks under time constraints.
  • Excellent communication, customer service, and attention to detail.
  • Basic math skills.
  • Fluent in English.
  • Computer experience or willingness and ability to learn.
  • Reliable transportation.
  • Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular and timely attendance according to the assigned schedule.
  • Ability to meet the physical demands of the job, including prolonged standing, lifting and moving items, reaching, and frequent stooping, bending, kneeling, and crouching.

Nice To Haves

  • Experience operating power equipment.

Responsibilities

  • Greet and assist donors promptly and courteously.
  • Safely unload donations from vehicles, using team lifts as needed.
  • Maintain accurate daily donation counts.
  • Safely load and unload trailers.
  • Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
  • Keep the backroom clean, safe, and organized; complete checklists and assist with general cleaning, including the donation drop-off lane.
  • Sort donations into the correct categories.
  • Replace and label full gaylords, help build and break them down, and prepare them for transport.
  • Operate pallet jacks and compactors properly when at least 18 years old and trained and checked off.
  • Perform other duties as assigned.
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