Donor Greeter - Wisconsin Rapids

Goodwill NCW Jobs•Wisconsin Rapids, WI

About The Position

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. Its mission is to elevate people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. The Donor Greeter welcomes and assists donors, helps unload and sort donations, maintains donation counts, and prepares items for transport. The role also involves operating power equipment when properly trained, keeping the backroom and donation drop-off lane clean, safe, and organized, and completing related tasks as assigned. Work is primarily in a retail backroom or warehouse environment, with frequent team member contact and interruptions. The position requires substantial standing and repeated physical tasks, with team lifting for objects over 25 pounds.

Requirements

Excellent time management and prioritization skills, including the ability to manage multiple tasks under time constraints.
Excellent communication and customer service skills, and attention to detail.
Basic math skills.
Fluency in English.
Experience with computers or willingness and ability to learn.
Reliable transportation.
Ability to work a flexible schedule, including holidays, evenings, and weekends, and maintain regular, timely attendance according to the assigned schedule.
Ability to stand for prolonged periods, up to 8 hours.
Ability to independently twist, lift, carry, push, or pull 10 to 25 pounds; use a team lift for objects over 25 pounds.
Ability to reach approximately 54 inches and frequently stoop, bend, kneel, and crouch.
Sufficient hand and finger dexterity for detailed tasks.
Ability to communicate verbally to exchange information.

Nice To Haves

Experience operating power equipment.

Responsibilities

Greet and assist donors promptly and courteously.
Safely unload donations from vehicles, using team lifts when needed.
Maintain accurate daily donation counts.
Safely load and unload trailers.
Operate power equipment, including a stacker, power pallet jack, tilt master, compactor, tipper, and forklift.
Maintain a clean, safe, and organized backroom area; complete checklists and assist with general cleaning, including the donation drop-off lane.
Sort donations into the correct categories.
Replace and label full gaylords, help build and break them down, and prepare them for transport.
Follow proper operating procedures for the pallet jack and compactor when 18 or older and trained and checked off.
Perform other duties as assigned.