Donor Greeter

Horizon Goodwill•Greencastle, PA
•$13 - $13•Onsite

About The Position

The Donor Greeter accepts qualified donations in the designated store donation area. The role provides donors with a positive experience through customer service, careful handling of donations, and education about the organization’s mission. The Donor Greeter also supports donation processing and store operations, maintains cleanliness and orderly work areas, and follows company safety, security, and operating procedures.

Requirements

  • Ability to pass pre-screenings, such as background or drug screenings.
  • Ability to lift, push, and pull up to 50 pounds, with or without assistance.

Responsibilities

  • Greet and assist customers and donors, including greeting donors within 10 seconds of arrival.
  • Evaluate donations against guidelines for acceptable items and politely decline items on the do-not-accept list.
  • Handle donations with care and provide information about the organization’s mission.
  • Accurately track donations according to management standards.
  • Maintain proper staging of donated goods, route items to the appropriate stations, and help maintain workstations.
  • Keep the donation area and store clean and organized, including sweeping, mopping, dusting, emptying trash cans, and keeping hangers and racks orderly.
  • Follow required safety and security procedures.
  • Maintain efficient product flow in accordance with company policies and procedures.
  • Follow company and store policies and procedures, including opening and closing tasks, pricing, markdowns, and timely, accurate paperwork.
  • Receive and verify merchandise arriving from the warehouse and vendors.
  • Participate in required training and cross-training as assigned by management.
  • Perform other duties as assigned.
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