Retail Associate - Donor Door Attendant
Goodwill Industries of Gr. Cleveland & East Central Ohio•Garfield Heights, OH
•Onsite
About The Position
Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Donor Door Attendant in Cleveland, Ohio (Garfield Heights). The role is the first point of contact for donors bringing goods to the store. The attendant helps unload donations, provides tax receipts, tracks daily donation counts, and begins sorting items into categories. The position pays $13.40 per hour. A background check is required.
Requirements
- Courtesy and tact when dealing with people.
- Follow agency safety policies and guidelines.
- A background check is required.
Nice To Haves
- Previous work with the public is preferred.
- High school diploma or GED is preferred.
Responsibilities
- Ensure donor and customer satisfaction.
- Greet donors promptly, courteously, and in a friendly manner; help unload donations, provide tax receipts, and maintain accurate daily donation counts.
- Keep the donor door area neat and clean.
- Follow safety practices, procedures, and policies, and participate with supervisors and team members in addressing identified safety concerns.
- Report equipment or building malfunctions to store team leadership.
- Secure the donor door at the end of each day, including bringing in the bell hose if applicable, closing and locking the door, and completing other store-specific closing tasks.
- Notify store team leadership about sizable donated items that cannot be safely stored or moved.
- Handle donations carefully and quickly pre-sort resaleable merchandise into directed categories, including apparel, shoes, purses, wares, electrical and mechanical items, books, and miscellaneous items.
- Tag totes, bins, and duros as directed and place them in assigned areas.
- Assist with material movement labels.
- Level totes and follow the two-finger rule when filling and stacking them.
- Embody DGR (Donated Goods Retail) MODE Guiding Principles and support production goals through processing activities, directly or indirectly.
- Give every donor a receipt and end every donor interaction with “You changed a life today, Thank you!”
- Perform other duties as assigned.
Benefits
- Bonus incentive plan
- Daily Pay
- Generous paid time off
- Retirement planning with company match
- Employee Assistance Program
- Employee discount
- Medical, dental, and vision benefits at a fraction of the premium cost for full-time employees
- Short-term and long-term disability insurance at no cost for full-time employees
- Life insurance at no cost for full-time employees
- Paid holidays for full-time employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
