Massillon - Donor Door Attendant
Goodwill Industries of Gr. Cleveland & East Central Ohio•Massillon, OH
•Onsite
About The Position
Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a full-time Donor Door Attendant in Massillon, Ohio. The role is the first point of contact for donors bringing goods to the store. The attendant welcomes donors, helps unload donations, provides tax receipts, records daily donation counts, and begins sorting donated goods. The position also involves keeping the donor area clean and safe, handling and organizing donations, and supporting store production goals. Pay is $13.40 per hour.
Requirements
- Courtesy and tact when dealing with people.
- Background check required.
Nice To Haves
- Previous work with the public preferred.
- High school diploma or GED preferred.
Responsibilities
- Ensure donor and customer satisfaction.
- Greet donors promptly, courteously, and in a friendly manner; assist with unloading donations, offer tax receipts, and maintain accurate daily donation counts.
- Keep the donor door area neat and clean, follow safety procedures and policies, and report equipment or building malfunctions to store team leadership.
- Secure the donor door at the end of each day, including bringing in the bell hose if applicable, closing and locking the door, and completing store-specific closing tasks.
- Notify store team leadership about sizable donated items that cannot be stored or moved safely.
- Carefully handle donations and quickly presort resaleable merchandise into assigned categories, including apparel, shoes, purses, wares, electrical and mechanical items, books, and miscellaneous items.
- Tag totes, bins, and duros as directed and place them in assigned areas; assist with material movement labels.
- Level off totes to promote safety and follow the two-finger rule when filling and stacking them.
- Embody DGR (Donated Goods Retail) MODE Guiding Principles.
- Support production goals through direct or indirect processing activities.
- Give every donor a receipt and end each donor interaction with “You changed a life today, Thank you!”
- Follow agency safety policies and guidelines and actively work with supervisors and team members to address identified safety concerns.
- Perform other duties as assigned.
Benefits
- Bonus incentive plan
- Daily Pay
- Generous paid time off
- Retirement planning with company match
- Employee Assistance Program
- Employee discount
- Medical, dental, and vision benefits at a fraction of the premium cost for full-time employees
- Short-term and long-term disability insurance at no cost for full-time employees
- Life insurance at no cost for full-time employees
- Paid holidays for full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
