University Heights - Donor Door Attendant

Goodwill Industries of Gr. Cleveland & East Central Ohio•University Heights, OH

3d•$13 - $19•Onsite

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a part-time Donor Door Attendant in University Heights, Ohio. The attendant greets community members donating goods, helps unload donations from vehicles, provides tax receipts, keeps accurate daily donation counts, and begins sorting donated items into categories. The role also includes maintaining a clean donor-door area, handling and moving donations safely, tagging and placing containers in assigned areas, supporting production goals, and following store and agency safety procedures. The stated pay is $13.40 per hour.

Requirements

Courtesy and tact when dealing with people.
Background check required.

Nice To Haves

Previous work with the public preferred.
High school diploma or GED preferred.

Responsibilities

Ensure donor and customer satisfaction.
Greet donors promptly, courteously, and in a friendly manner; help unload donations from vehicles, offer tax receipts, and maintain accurate daily donation counts.
Keep the donor-door area neat and clean; follow safety practices, procedures, and policies; report equipment or building malfunctions to store team leadership.
Secure the donor door at the end of each day, including bringing in the bell hose if applicable, closing and locking the door, and completing other store-specific closing tasks.
Notify store team leadership about sizable donated items that cannot be stored or moved safely.
Handle donations carefully and quickly presort resaleable merchandise into categories, including apparel, shoes, purses, wares, electrical and mechanical items, books, and miscellaneous items.
Tag totes, bins, and duros as directed and place them in assigned areas; assist with material movement labels.
Level off totes for safety and follow the two-finger rule when filling and stacking.
Embody DGR (Donated Goods Retail) MODE Guiding Principles.
Support production goals through processing activities, directly or indirectly.
Give every donor a receipt and end each donor interaction with: “You changed a life today, Thank you!”
Follow agency safety policies and guidelines and actively work with supervisors and team members to address identified safety concerns.
Perform other duties as assigned.

Benefits

Bonus incentive plan
Daily Pay
Generous paid time off
Retirement planning with company match
Employee Assistance Program
Employee discount
Full-time employees are also eligible for medical, dental, and vision benefits at a fraction of the premium cost.
Full-time employees are also eligible for short-term and long-term disability insurance at no cost.
Full-time employees are also eligible for life insurance at no cost.
Full-time employees are also eligible for paid holidays.