Strongsville - Donor Door Attendant

Goodwill Industries of Gr. Cleveland & East Central Ohio • Strongsville, OH

13d • Onsite

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a part-time Donor Door Attendant in Strongsville, Ohio. The attendant welcomes community members donating goods, assists with unloading donations, provides tax receipts, tracks daily donation counts, and begins sorting donated merchandise into categories. The role also includes maintaining a clean and safe donor-door area, handling and organizing donations, and supporting store production goals. A background check is required.

Requirements

• Courtesy and tact when dealing with people.
• A background check is required.

Nice To Haves

• Previous work with the public preferred.
• High school diploma or GED preferred.

Responsibilities

• Ensure donor and customer satisfaction.
• Greet donors promptly, courteously, and in a friendly manner; assist with unloading donations, provide tax receipts, and maintain accurate daily donation counts.
• Keep the donor-door area neat and clean; follow safety practices, procedures, and policies, and report equipment or building malfunctions to store team leadership.
• Secure the donor door at the end of each day, including bringing in the bell hose if applicable, closing and locking the door, and completing other store-specific closing tasks.
• Notify store team leadership about sizable donated items that cannot be stored or moved safely.
• Handle donations carefully and quickly presort resaleable merchandise into categories as directed, including apparel, shoes, purses, wares, electrical and mechanical items, books, and miscellaneous items.
• Tag totes, bins, and duros as directed and place them in assigned areas; assist with material movement labels.
• Level off totes to ensure safety and follow the two-finger rule when filling and stacking.
• Embody DGR (Donated Goods Retail) MODE Guiding Principles.
• Support production goals through direct or indirect processing activities.
• Give every donor a receipt and end every donor interaction with: “You changed a life today, Thank you!”
• Follow agency safety policies and guidelines and actively work with supervisors and team members to address identified safety concerns.
• Perform other duties as assigned.

Benefits

• Bonus incentive plan
• Daily Pay
• Generous paid time off
• Retirement planning with company match
• Employee Assistance Program
• Employee discount
• Full-time employees are also eligible for medical, dental, and vision benefits at a fraction of the premium cost; short-term and long-term disability insurance at no cost; life insurance at no cost; and paid holidays.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed