Training Provided

American Red Cross•Blaine, MN

2d•Onsite

About The Position

The American Red Cross is hiring a Donor Center Phlebotomist to support mobile blood drive operations in the community. The role combines blood collection duties with team leadership: serving as a lead or charge, coaching and mentoring blood collection staff, and acting as a resource for daily operations. Paid phlebotomy training is offered, and prior medical experience is not required by the introductory description, although phlebotomy experience is listed among the minimum qualifications. The position requires delivering excellent customer service, representing the Red Cross professionally and compassionately, and working independently with attention to detail so collections meet regulatory requirements. Staff work together to set up and take down equipment for mobile blood drives. The schedule is variable and may include early mornings, late nights, weekends, and holidays; overnight travel may be required in some locations. The schedule is provided two to three weeks in advance.

Requirements

Associate degree or an equivalent combination of education and related experience, including 18 months to four years of work experience in a related field.
At least one year of leadership experience in environments with public interaction.
Phlebotomy experience.
Customer service experience, effective verbal communication, and public relations skills.
Current valid driver's license and a good driving record.
Ability to lift, push, or pull heavy weights up and down ramps and stairs; good manual dexterity; ability to sit or stand for long periods; and ability to adapt to long, irregular hours and frequent schedule changes.
Position may require a minimum height of 60 inches to safely operate Red Cross vehicles.
Basic computer skills and proficiency with Microsoft Office applications.

Nice To Haves

Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
Prior leadership experience in healthcare settings.

Responsibilities

Lead the team and drive for results through excellent customer service.
Model professionalism and compassion while serving as an ambassador for the Red Cross.
Work as a lead or charge at mobile blood drives in the community and conduct phlebotomy.
Work independently with attention to detail and knowledge of daily operations to help ensure blood collections meet regulatory requirements.
Coach, mentor, instruct, and serve as a resource for blood collection staff.
Work with the team to set up and take down equipment for mobile blood drives.